Clinical Services Team of Pharmacists
Toll Free: (800) 511-8492
Fax: (401) 667-0812
Monday - Thursday 8:00 a.m. - 8:00 p.m. ET
Friday 8:00 a.m. - 6:00 p.m. ET
Real-Time Clinical Consultation
Drug testing results can be complex, and quality patient care depends on accurate interpretation. Dominion Diagnostics’ clinical team of pharmacists is available to review individual patient results at your convenience. They have a 99.9% answer rate, so when you pick up the phone to call Clinical Services, you'll get a pharmacist on the line immediately. The team also provides live chat support online via Dominion Connect.
Client Testimonial from a Recent Satisfaction Survey
"I am always impressed that I can call in to get a pharmacist on the line... I get a real person and I don't have to deal with a phone tree. The pharmacist is always able to answer my question. I think that is the best service you provide to me."
Extensive Pharmaceutical Knowledge
Extensive knowledge of medications and their distribution and metabolism, coupled with continuous evaluation of current medical and pharmacy literature, allows our pharmacists to stay on top of new drug trends and transfer that knowledge to you.
Ongoing Enhancements to CARD® & SAMM® Reports
Using the most current clinical research on prescription medications, illicit drugs, herbal compounds and over-the-counter medications, our pharmacists continually enhance Dominion’s CARD® and SAMM® proprietary rules engine to ensure our results are both accurate and clinically relevant.
Clinical Training and Education
Our pharmacists will also provide onsite education and training for your staff upon request. Trainings include topics such as “The Science and Clinical Application of Urine Drug Testing” and “Keeping Up with Designer Drug Trends.” Many of the educational programs are eligible for continuing education (CE) units.