Your Sales Representative will be on-site for startup training to help your staff helps devise a seamless workflow. Training resources and instruction guides will be left on-site to provide easy access to continual on-site assistance with any questions your staff may have and your Representative will
Below are some training videos for you to utilize when training your staff on how to perform collections as well as our online support tools. As always, your account representative is available to assist if you have any questions.
How to Hook Up Your Dominion Equipment
How to Properly Identify Patients
How To: Shipping Urine Specimens to the Lab Using UPS or FedEx
How To: Using the White Poly Bags for Your Courier Pickup
How to Reset Your Label Printer
How to Properly Label & Package a Specimen Cup
Properly Securing Click Top Lid
How to Cancel an Order in Connect
How to Add a Test to an Existing Connect Order
How to Add a New Insurance in Connect
Oral Fluid Instructional Video
